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Privacy policy for the Calling CRM app and website

This policy explains what the Calling CRM app processes, why, and who controls it. Last updated 23 October 2026.

Who controls the data

Calling CRM is provided by All World Enterprises, Moradabad, India. A business that signs up (the account owner) decides who joins its team and what is stored. Data saved by team members belongs to that business account.

What the app processes

  • Calls and contacts: the phone's call history, contacts and SIM details, used to show caller details, log calls against leads and build reports. On iPhone the app cannot read the phone's call log.
  • Leads, clients and notes: names, numbers, statuses, remarks, follow-ups, products, sales and custom fields that the team enters or imports.
  • Call recordings: only recordings the phone itself made, imported automatically if the team turns this on, or recordings a user shares into the app.
  • WhatsApp: messages sent through the app and, for WhatsApp CRM, chats through the WhatsApp API provider the business connects.
  • Attendance and location: a live selfie with a liveness check when punching in, and, only after the employee turns it on through a consent screen, location while punched in. Location pauses during breaks and stops at punch out.
  • Caller ID and spam: optional online lookup for unknown numbers and spam reports shared between users.
  • Diagnostics: a diagnostic log that stays on the phone until the user chooses to copy or share it with support.

Backup and deletion

Calls, leads, statuses, remarks, follow-ups, clients, templates and WhatsApp CRM history are backed up to the business account so they can be restored on a new phone. The account owner can exclude numbers from backup and automation, limit backup to working hours or to lead and client calls, and control whether team members can delete synced records.

Your requests

To ask about, correct or delete data, contact the business that uses Calling CRM, or write to us at callingcrm.in@gmail.com or WhatsApp +91 99971 74444.

This website

The rules for using the app are in the terms of use.

callingcrm.in is a static website. It has no sign-up form. Links to Google Play and WhatsApp take you to those services, which have their own privacy policies.