Calling CRMJustDial lead CRM by Calling CRM: call back every enquiry with context
A JustDial lead CRM is a system that gathers enquiries from the local business directory and makes sure someone calls each one back. Calling CRM imports them via Google Sheets and marks every lead with the JustDial tag.
- Via Google Sheets
- JustDial source tag
- Callback reminders
What is a JustDial lead CRM?
It is a CRM that turns enquiries from the JustDial directory into leads with a caller, a status and a callback time. Calling CRM receives them through a Google Sheet.
- Directory enquiries are collected in a Google Sheet
- Each imported lead is tagged JustDial
- Callbacks get an alarm and a saved outcome
JustDial lead CRM benefits for local businesses
Directory buyers often contact several businesses at once. These help you be the one who calls back.
Quick call-backs
New enquiries sit at the top of a caller’s queue, ready to dial.
Clear source
The JustDial tag shows which calls came from the listing.
Known on the next ring
When the buyer calls again, their lead name shows on the call screen.
No forgotten callback
Follow-ups ring like an alarm until marked done.
Second chances
Enquiries that never connected stay in the lost leads list.
How does a JustDial lead CRM work with Calling CRM?
Gather enquiries in a sheet
Keep your JustDial enquiries in a Google Sheet using your existing way of collecting them.
Import and tag
Add the sheet as a source in Calling CRM, map name and number, and set the tag to JustDial.
Ring back and log
Callers dial the new enquiries and save the outcome and next step after each call.
JustDial lead CRM features table
| Feature | What it does | Best for |
|---|---|---|
| Sheet source | Imports new enquiry rows from Google Sheets on a schedule | Daily directory leads |
| JustDial tag | Keeps directory leads separate in filters and exports | Measuring the listing |
| Caller ID from your leads | Names the caller from your own leads first | Buyers who call back |
| Missed-call call-back | One tap to call back or WhatsApp from the notification | Busy shop counters |
| Call reminders | Alarm at the callback time with the lead attached | Promised callbacks |
| Lost leads | Lists numbers that never connected past your limit | Win-back calling |
JustDial enquiries via Google Sheets, step by step
Calling CRM has no direct link to JustDial. Enquiries reach the app through a Google Sheet you control, using the same Google Sheet import as every other source.
- Enquiry details go into a row of your Google Sheet.
- The sheet is added once as a lead source in Calling CRM.
- Columns are matched to lead fields, with JustDial as the source.
- New rows appear as leads in the assigned caller’s queue.
JustDial lead follow-up: being the business that calls back
Someone searching a directory for a plumber, a tutor or a caterer rarely waits for one reply. The business that calls back first, and remembers the details on the second call, usually wins the job.
In Calling CRM the first call ends with a status and a remark like "wants weekend slot", plus a follow-up time. When the person rings again, the call screen shows their name, status and that remark before you answer.
JustDial lead CRM reports for the listing
Filter by the JustDial tag to count enquiries, connected calls and paid clients from the listing for any date range. Export the filtered list to CSV when you want to compare months in a spreadsheet.
JustDial lead CRM example: a Hyderabad pest control service
A pest control company in Hyderabad gets around 30 directory enquiries a day. The office keeps them in a Google Sheet that Calling CRM imports, tagging each one JustDial.
Two callers work the queue between jobs. A connected call gets a status such as Site visit booked and a reminder for the visit day; an unanswered enquiry gets an automatic WhatsApp asking for a convenient time.
When a customer calls back a week later, the call screen shows "Site visit done, quote sent", so the caller picks up the conversation without asking for details again.
JustDial lead CRM limits
- Calling CRM does not log in to JustDial or pull enquiries itself; they must be in a Google Sheet.
- Nothing is written back to your JustDial account.
- Listing, ranking and lead package questions are handled with JustDial, not in the app.
JustDial lead CRM FAQ
How do I get JustDial leads into a CRM?
Collect the enquiries in a Google Sheet and add it as a lead source in Calling CRM. New rows are imported as leads tagged JustDial.
Does Calling CRM connect to the JustDial API?
No. JustDial enquiries reach Calling CRM via Google Sheets, not through a direct API connection.
What is the best JustDial lead CRM for a local service business?
For a business that wins work by phone, the best one gets each enquiry called back fast and remembers it next time. Calling CRM does that with sheet import, caller ID and reminders.
Is Calling CRM a JustDial lead CRM?
Yes, for businesses that bring JustDial enquiries into a Google Sheet. It tags, assigns and helps call them back.
Can I see which customers came from JustDial?
Yes. JustDial is a built-in lead source tag, so you can filter and export those leads separately.
What happens when a JustDial customer calls me back?
If the number is saved as a lead, the call screen shows the name, lead status and last remark while it rings.
Can JustDial enquiries be split between staff?
Yes. Assign leads to team members; each person works their own pending queue.
How do I remember to call a JustDial enquiry back later?
Set a follow-up from the after-call sheet. It rings like an alarm at that time, even if the phone is locked.
Are duplicate JustDial enquiries imported twice?
No. Numbers already in Calling CRM are dropped on import.
Can I send a WhatsApp to a JustDial enquiry that did not pick up?
Yes. An automatic WhatsApp can be sent after a missed outgoing call, with a message you set.
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